CENTRE is built around your contracts. The first thing you do is define your contract and its parameters. Whether your contract is for desktop management, infrastructure management or break/fix maintenance, you can input the assets under contract, and Service Level Agreements (SLAs) associated with the equipment.
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| Contract - Assets |
CENTRE’s Asset Management allows you to define the assets under management, and to track the history and costs associated with each asset.
CENTRE allows you to establish Service Level Agreements (SLAs) for assets based on location and type. Escalation events and the parties that should be notified are also defined.
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| Contract - Sales Orders |
Writing sales orders under a particular contract in CENTRE is easy. Sales Orders is integrated with Inventory so you can decide whether to pull from existing inventory, ship to your warehouse, or drop ship. Orders are associated with shipping vendors’ tracking information.
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