Robotic Process Automation for Public Sector

RPA allows agencies to prioritize human-centric services and declutter departments from redundant and time-consuming tasks, achieving not only an ROI in cost but in the intangibles of increased capacity, better compliance, and reduced backlogs. Procurement is a major issue for the public sector. The federal government spent more than $4 trillion in 2018, as agencies […]

IT Management Support for IRS

IT Management Support for the Department of the Treasury The Internal Revenue Service depends on ITG to service and maintain the hundreds of pieces of hardware that make up its Integrated Collection System (ICS). The ICS is both complex, supporting a variety of tasks and decisions, and geographically dispersed, reaching across the United States and […]

Adaptive Equipment for SSA

Adaptive Equipment for the Social Security Administration When the Social Security Administration (SSA) sought a partner to help them achieve compliance with Section 508 legislation, requiring equal usability and access to technology to their 1,700 disabled employees nationwide, the agency turned to ITG for Adaptive Equipment. What is Section 508? Section 508 is an amendment […]

Case Study: US Courts

Uncompromising Performance for the US Courts of the Federal Judiciary ITG serves all US Courts in the United States and its territories, making sure that the hardware and software they use works every day at every site without fail. Since 1992, ITG has provided on-call maintenance to over 300 locations. We maintain a variety of […]