"Enabling our clients with a decisive, high quality, technology advantage..."

ITG is known for delivering uncompromising performance. It is this commitment that made us one of the few organizations to hold ISO 9001:2000 and ISO 20000-1:2005 certifications, and a CMMI Level III rating. Built on a foundation of quality and service delivery, we bring the diligence and expertise it takes to earn these achievements for our clients.

ITG’s Quality, Standards & Performance Solutions Group can help you and your organization "demystify" the standards and models while facilitating an efficient, practical, and user-friendly implementation solution. Our trained and certified personnel can give you detailed technical guidance that ensures the success of your program. We work with you every step of the way to achieve your desired certification, rating or process improvement objective. The standards and models we support include:

• ISO 9001:2000

• ISO 20000-1:2005

• SEI Capability Maturity Model (CMMI)

• Project Management Professional (PMP)

• IT Infrastructure Library (ITIL)

• ISO 14001 (Environmental)

• Rehabilitation Act (Section 508)

• Earned Value Management (EVM)

ITG’s Quality, Standards & Performance Group provides consulting, training, implementation, and appraisal services. We can help your organization:

• Recognize real and tangible process and productivity improvements using internationally recognized standards, models and frameworks.

• Demonstrate improved capabilities by achievement of internationally recognized certifications, ratings, and registrations

• Improve OMB and other governmental ratings and scorecards through illustration of improved metrics and measurements associated with recognized Best Practices.

Our partnerships and involvement with the Software Engineering Institute (SEI), the American Society for Quality, and internationally accredited ISO Registrars enable us to deliver a full array of services including:

• Complimentary Executive overviews

• ISO & CMMI Accredited training

• ISO/CMMI/ITIL consulting & implementation

• Metrics & measurements development

• CMMI Appraisals

• ISO Registrar selection and certification support

Get to Know Us - Please accept our invitation for a complimentary session with ITG to help define your organization’s needs, mission, and drivers of process improvement and standards/models implementation. Based on this session, recommendations will be provided about which model(s) or standard(s) best support your objectives, implementation approaches, and timelines. Additionally, our ISO and CMMI Accredited training courses introduce you to the requirements of the standards and can provide you with the information necessary to  begin your organization on its path towards certification. Our streamlined methodologies enable our clients to gain the benefits of improved performance within significantly reduced timelines.
Contact Lisa Hartley at lisa.hartley@itgonline.com (703) 698-8282 Ext. 332                                                                  or
Dianne Beasley at dianne@itgonline.com (703) 698-8282 Ext. 360.

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ITG is a global, Best Practices IT Services Company providing IT managed services, best practices consulting, and accessibility solutions. Since 1984, we have designed, tested, and delivered over $300 million in information technology systems in over 1,230 locations in 70 countries around the world. ITG delivers uncompromising performance. Whatever it takes, we’ll do it. Whatever support is needed, we’ll provide it. And whatever you require, we’ll deliver.