Quality Management Systems
ITG has integrated ISO, ITIL, CMMI principles,
and Best Practices into a Quality Management System called
CENTRE: Common Enterprise Resource system.
This powerful software product has enabled
ITG to receive ISO 9001:2008, ISO/IEC 20000-1:2005, ISO 27001:2005 registrations,
and multiple ITIL certifications. Additionally, through the use of CENTRE,
ITG is currently applying for a CMMI Level 5 appraisal across all company departments.
CMMI Appraisals & ISO Registrations
ITG Best Practices certifications were granted for company-wide
performance in all departments:
- CMMI Level 3 Appraisal Scope: "Software Engineering and Systems Engineering"
- ISO 9001:2008 Registration Scope: "Design, Service, and Repair of IT
Equipment, Primarily for the Federal Government"
- ISO 20000-1:2005 Registration Scope: "Service Call Management
for Customers"
- ISO 27001:2005 Registration Scope: "Protection of Company and
Customer Information in the Provision of Information Technology
Equipment, Software, and Services to Public and Private
Sector Organizations..."
Quality & Performance Methodologies
ITG has established a Project Management Center of Excellence,
which utilizes the company's Best Practice foundation to
manage continual improvement and inter-departmental cooperation
to achieve strategic business goals across the enterprise.
The purpose of the Center of Excellence at ITG is to assist
internal departments and clients in meeting the requirements
of Quality Standards and Models by providing training, consulting
and appraisal services. These standards and models include ISO, CMMI,
ITIL,
PMP, and ADA.
ITG is a member of the American Society for Quality, and
a Partner to the Carnegie Mellon resident Software Engineering
Institute (SEI) for CMMI training and appraisal services.
Our streamlined methodologies enable our clients
to benefit from improved performance in significantly less time.
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ISO 9001:2008* |
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ISO 20000-1:2011* |
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Pink Elephant - ITIL, CENTRE v4.6.8* |
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Pink Elephant - ITIL, CENTRE v4.6.3* |
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CMMI-DEV ML3* |
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ISO 27001:2005* |
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CMMI-SVC ML3* |
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*Click the thumbnails to view the certificates.
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