Case Studies

Case Study: Department of Treasury

Uncompromising Performance for the Department of the Treasury

The Internal Revenue Service depends on ITG to service and maintain the hundreds of pieces of hardware that make up its Integrated Collection System (ICS). The ICS is both complex, supporting a variety of tasks and decisions, and geographically dispersed, reaching across the United States and beyond. ITG won this competitive contract because of its ability to deliver a high level of performance and support for this mission critical system.

For the IRS, ...


Case Study: Social Security Administration

Uncompromising Performance for the Social Security Administration

When the Social Security Administration (SSA) sought a partner to help them achieve compliance with Section 508 legislation, that required providing equal usability and access to technology to their 1,700 disabled employees nationwide, they turned to ITG.

What is Section 508?

Section 508 is an amendment to the Rehabilitation Act of 1973. Enforced since 2001, this legislation requires that electronic and information technology (EIT) developed or purchased by the Federal Government be made accessible ...


Case Study: US Courts

Uncompromising Performance for the U.S. Courts of the Federal Judiciary

ITG serves every U.S. Court in the United States and its territories, making sure that the hardware and software they use works every day at every site without fail. Since 1992, ITG has provided on-call maintenance to over 300 locations.
We maintain a variety of hardware systems including HP network servers, RAID arrays, UPS devices, and Exabyte and HP backup tape drives and libraries. Our toll-free hotline provides our client ...