Our Best Practices History

ITG Best Practices certifications were granted for company-wide performance in all departments

ISO 9001
2004   2016
Certified to
ISO 9001:2000
2007
Recertified
2009
Upgrade to
ISO 9001:2008
2010
Recertified
2013
Recertified
Upgrade to
ISO 9001:2015 and recertified
ISO 20000-1
  2007   2016
  Certified to
ISO 20000-1:2005
2010
Recertified
2013
Upgrade to ISO 2000-1:2011
and Recertified
2016 Recertified to
ISO 20000-1:2011
ISO 27001
  2008   2014
  Certified to
ISO 27001:2005
2011
Recertified
Upgrade to
ISO 27001:2013 and
Recertified
CMMI DEV
  2005   2017
  1st Appraisal
Maturity Level 3
2008
2nd Appraisal
Maturity Level 3
2011
3rd Appraisal
Maturity Level 3
2014
4th Appraisal
Maturity level 3
5th Appraisal
Maturity Level 3
CMMI SVC
    2011 2014
    1st Appraisal
Maturity Level 3
2nd Appraisal
Maturity Level 3
ITIL
  2007 2008  
  ITIL CENTRE –
PinkVerify™ –
4 ITIL Processes
ITIL CENTRE –
PinkVERIFY™ –
6 ITIL Processes
 

Certifications

  • CMMI for Development Level 3 Appraisal Scope: “Software Engineering and Systems Engineering” | Externally Appraised 3 times
  • CMMI for Services Level 3 Appraisal Scope: Service Call Management
  • ISO 9001:2015 Registration Scope: “The provision, maintenance and repair of IT equipment and printers, and the design and development of IT solutions and enterprise software applications for commercial and Federal customers worldwide”
  • ISO 20000-1:2011 Registration Scope: “Service Call Management for Customers”
  • ISO 27001:2013 Registration Scope: “Protection of Company and Customer Information in the Provision of Information Technology Equipment, Software, and Services to Public and Private Sector Organizations”

ITG is a partner of the CMMI Institute for CMMI training and appraisal services and a member of the American Society for Quality (ASQ).