Our Best Practices History

ITG Best Practices certifications were granted for company-wide performance in all departments

Our certifications are critical to ITG as we have been heavily involved in best practices since 2004, taking the lead on the credentials that are important to the IT services industry serving Federal agencies. Our mission is driven by our focus on continual improvement.

Our best practices program is company-wide and includes performance in all departments, covering quality, IT services, information security, and software development. Our history in best practices is important to ITG as it demonstrates a long-term investment in improving our performance to serve our customers

ISO 9001
2004 Certified to ISO 9001:2000
2007 Recertified
2009 Upgrade to
ISO 9001:2008
2010 Recertified
2013 Recertified
2016 Upgrade to
ISO 9001:2015 and recertified


ISO 9001
2004 2016
Certified to
ISO 9001:2000
2007
Recertified
2009
Upgrade to
ISO 9001:2008
2010
Recertified
2013
Recertified
Upgrade to
ISO 9001:2015 and recertified
ISO 20000-1
2007 Certified to
ISO 20000-1:2005
2010 Recertified
2013 Upgrade to ISO 2000-1:2011
and Recertified
2016 Recertified to
ISO 20000-1:2011


ISO 20000-1
2007 2016
Certified to
ISO 20000-1:2005
2010
Recertified
2013
Upgrade to ISO 2000-1:2011
and Recertified
2016 Recertified to
ISO 20000-1:2011
ISO 27001
2008 Certified to
ISO 27001:2005
2011 Recertified
2016 Upgrade to
ISO 27001:2013 and
Recertified


ISO 27001
2008 2014
Certified to
ISO 27001:2005
2011
Recertified
Upgrade to
ISO 27001:2013 and
Recertified
CMMI DEV
2005 1st Appraisal
Maturity Level 3
2008 2nd Appraisal
Maturity Level 3
2011 3rd Appraisal
Maturity Level 3
2014 4th Appraisal
Maturity Level 3
2017 5th Appraisal
Maturity Level 3


CMMI DEV
2005 2017
1st Appraisal
Maturity Level 3
2008
2nd Appraisal
Maturity Level 3
2011
3rd Appraisal
Maturity Level 3
2014
4th Appraisal
Maturity level 3
5th Appraisal
Maturity Level 3
CMMI SVC
2011 1st Appraisal
Maturity Level 3
2017 2nd Appraisal
Maturity Level 3


CMMI SVC
2011 2014
1st Appraisal
Maturity Level 3
2nd Appraisal
Maturity Level 3
ITIL
2007 ITIL CENTRE –
PinkVerify™ –
4 ITIL Processes
2008 ITIL CENTRE –
PinkVERIFY™ –
6 ITIL Processes


ITIL
2007 2008
ITIL CENTRE –
PinkVerify™ –
4 ITIL Processes
ITIL CENTRE –
PinkVERIFY™ –
6 ITIL Processes

Certifications

  • CMMI for Development Level 3 Appraisal Scope: “Software Engineering and Systems Engineering” | Externally Appraised 3 times
  • CMMI for Services Level 3 Appraisal Scope: Service Call Management
  • ISO 9001:2015 Registration Scope: “The provision, maintenance and repair of IT equipment and printers, and the design and development of IT solutions and enterprise software applications for commercial and Federal customers worldwide”
  • ISO 20000-1:2011 Registration Scope: “Service Call Management for Customers”
  • ISO 27001:2013 Registration Scope: “Protection of Company and Customer Information in the Provision of Information Technology Equipment, Software, and Services to Public and Private Sector Organizations”

ITG is a partner of the CMMI Institute for CMMI training and appraisal services and a member of the American Society for Quality (ASQ).