Our Certifications

Our certifications through Best Practices are critical to ITG. Since 2004 we have heavily invested in improving our performance to serve our customers with Best Practices, which has blossomed into a company-wide program covering quality, IT Services, Information Security, and Software Development.

We have taken the lead on credentials that are important to the Federal IT Services industry, and it shows in all of our departments

ITG Best Practices History started in 2004 by being certified for ISO 9001:2000.

Our Best Practices program is company-wide and includes performance in all departments, covering quality, IT services, information security, and software development.

Our history in Best Practices is important to ITG as it demonstrates a long-term investment in improving our performance to serve our customers.

ITG Best Practices certifications are granted for company-wide performance in all departments

Corporate Certifications & Appraisals

Quality Management System

ISO 9001

“The provision, maintenance and repair of IT equipment and printers, and the design and development of IT solutions and enterprise software applications for commercial and Federal customers worldwide“.

ISO 20000-1

“The service management system for providing Call Management Support Services, the management and coordination of IT Field Support Services provided to government and commercial customers, and the provision of internal IT support services to ITG employees at the Falls Church, VA headquarters”.

IT Service Management

Information Security Management

ISO 27001

“Protection of Company and Customer Information in the Provision of Information Technology Equipment, Software, and Services to Public and Private Sector Organizations“.

CMMI for Services ML3

Appraised for “Service Call Management”.

Services Appraisal

Software Appraisal

CMMI for Development ML3

Appraised for “Software Engineering and Systems Engineering”.

ITG is a partner of the CMMI Institute for CMMI consulting, training and appraisal services, and a member of the American Society for Quality (ASQ).

Technical & Quality Certifications

We invest heavily in our employees to provide needed skills through technical training and invest in certifications so that all employees are involved in best practices and continual improvement.

Our quality and technical certified employees are some of ITG’s most valuable assets. With over 300 team certifications, we have the knowledge to support any project, no matter where on the globe and no matter how challenging.

Quality Certifications

A number of ITG staff members are trained and certified to perform internal audits, allowing our teams to continually assess our processes and performance:

15+ people qualified to perform ISO 9001 audits
10+ people qualified to perform ISO 20000-1 or IT audits
5+ people qualified to perform ISO 27001 or information security audits
6 people qualified to perform software development audits
Certified Scrum Master, SAFe Agilist, PMP, Six Sigma Green Belt

CISCO Specializations

CCDA,
CCIE,
CCNA,

CCNE,
CCNP,
(+10 more)

COMPTIA

A+,
Security+,
Network+,
Project+,

Skillsoft A+,
Systems Analyst,
UNIX, Server+

Dell Certifications

DCSE,
Dell Networking,
TechDirect Enterprise Foundations

Microsoft Certifications

MCNPS,
MCPOFF,
MCPS,
MCPSI,
MCSA1,
MCSAM,
MCSE,
MCSE1,

MCTEM,
MCTS,
MCITP,
MCP,
MCSB,
MCNA,
MCSA
(+15 more)

HPE Certifications

ASE,
ATP,
Laser printing,
MSA, Netserver,
Plotters,

Sales Certified,
StorageWorks,
StoreEasy
(+30 more)

ITIL Foundations v3, v4

Video Teleconference Certifications

Creston Programming,
Polycom RealPresence,
SMART Technical Professional,
SMART Sales Professional
Atlantis HyperScale,
(+20 more)