Falls Church, Virginia, December 13th, 2004
Integration Technologies Group, Inc. (ITG) announces that it has achieved ISO 9001:2008 certification for its Quality Management System under the scope of design, service and repair for IT equipment primarily for the federal government.
ITG, a leader in full service system integration, earned this certification after less than seven months of effort and a successful registration audit from QMI Management System Registration. QMI is accredited by the American National Standards Institute and the Registrar Accreditation Board.
“The implementation of the ISO 9001:2008 Standard encouraged everyone in the company to contribute to the improvement of our quality management system,” said Michael P. Angelakis, ITG President. “The ISO methodologies make good business sense and help us prove that we are committed to high customer satisfaction.”
The ISO 9001:2008 certification is important to prove to customers that ITG provides consistently high quality products and services that meet customer requirements. Achieving excellent customer satisfaction ratings and thinking of new ways to further continual improvement, two critical requirements of the ISO 9001:2000 Standard, are key company goals. ITG employs 104 staff and projects a revenue of $28 million in 2004.
The achievement of ISO 9001:2008 certification will add to the recognition ITG has received for its quality services. ITG was named the United States Department of the Treasury’s Small Business Partner of the Year for 1999 and was nominated for the IRS Small Business partner of the Year in both 2000 and 2001 for “outstanding contributions to the IRS.” In 2003, ITG received the IRS “Chief Information Officer’s Award.”
ITG is now beginning a CMMI appraisal effort.
“With the experience of ISO certification, ITG now feels confident to proceed with other best practice certifications that will advance the company to higher quality customer service levels,” said Lefteris Karmiris, ISO and Best Practices Manager.
Incorporated in 1984, Integration Technologies Group, Inc. (ITG) is a systems integration company that has planned, designed, integrated, tested, implemented and deployed over $300 million of IT systems all over the U.S. and the world for government agencies, commercial enterprises and nonprofit/education organizations.
ITG has provided government and the private sector with credible, complete, and timely information technology, technical assessments, assistive technologies systems, conceptual and functional design, software development, procurement specifications, development, component acquisition, vendor evaluation, security, maintenance, repair, and installation for a diverse and vendor extensive group of IT equipment.