FALLS CHURCH, VA, April 2, 2024 – Integration Technologies Group, Inc. (ITG), a leading provider of high-quality integrated computer solutions to government agencies, commercial enterprises, and non-profit educational organizations, announces that it has been reappraised at Maturity Level 3 of the CMMI Institute for Capability Maturity Model Integration (CMMI) for Software Development Operations and Service Call Management.
ITG was first appraised for CMMI for Development (CMMI-DEV) in 2005 and for CMMI for Services (CMMI-SVC) in 2011 by Dr. Richard Waina of Multi-Dimensional Maturity for System Engineering and Software Engineering. Since then, ITG has been successfully reappraised every 3 years for CMMI-DEV; this year marks its 6th completed reappraisal and for CMMI-SVC the 5th completed reappraisal. Dr. Waina noted that ITG is one of the few companies that has consistently continued to improve its processes and realized significant operational efficiencies and bottom line benefits over the long term.
ITG has expanded its CMMI-DEV reappraisal to now support all types of Software Development and Software Operations in response to the rapid growth of software services. In addition, ITG simultaneously completed its appraisal against CMMI for Services (CMMI-SVC) for the National Support Center which offers help desk support worldwide.
ITG Success Factors
Two key elements were essential in this effort: ITG’s dedicated team and its enhanced software systems. The team follows all CMMI processes for Software Development from the submission of a Change Request to the final product verification, validation and acceptance.
ITG has also heavily invested in top software solutions to support its government and commercial enterprise customers. This includes operating an internal proprietary ERP system called CENTRE (Common Enterprise Resource), which supports all IT managed and consulting business units.
As ITG looks to the future, it strives to fully implement next level processes beyond the appraised level. The company has already begun installing and upgrading existing systems to shift into a ‘Quantitatively Managed’ level. ITG uses systems such as Microsoft Dynamics 365 for Sales, Deltek Finance Solution, PowerBi, and Atlassian Confluence to provide daily authoritative reporting on trends, status, results, and cost.
About ITG
Integration Technologies Group, Inc. is one of few government contractors that is certified for ISO 9001, ISO 27001, ISO 20000-1, ISO 20243, CMMI Dev, CMMI Services. Today, ITG focuses on IT Systems Integration, Warranty Services and Product Lifecycle Management, Video Teleconference Solutions, Management Consulting Services and Certifications, Assistive Products and Technologies, COTS Software Solutions, Enterprise Wireless & RFID Asset Management Services.