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ISO, CMMI, and ITIL Software Products


ITG CENTRE

CENTRE is a web-based application platform that integrates and automates CENTRE sample your business' backbone. CENTRE is built from the ground up with state-of-the-art technology and the latest in Best Practices Certifications, including CMMI, ISO, ITIL, and ADA Section 508. CENTRE provides discrete or integrated functionality at three core areas of your business: enterprise, sales and service provision. Use CENTRE today and immediately enjoy the advantages of its holistic approach to business management.


ISO Software Tools

ITG offers several implementations of its CENTRE modules that satisfy ISO 9001:2008, ISO 20000-1:2005 as well as significant requirements of ISO 27001:2005.

Document and Records Control, HR Management, Supplier Chain Management and Customer Satisfaction Surveys make up the bulk of the ISO 9001:2008 compliance suite. All of the above, plus IT Service Management, Change and Configuration Management, as well as Release Management provide compliance with the ISO 20000-1:2005 standard.

IT Security related enhancements to the Change and Configuration Management, Supply Chain Management and HR Management modules provide compliance with “Protection of Organizational Records”, “Review of the Information Security Policy”, “Identification of Risks to External Parties”, “Asset Management” and several other clauses and sub clauses of the 27001:2005 standard.


CMMI Software Tools

The ITG implementation of the 18 process areas required to reach CMMI maturity Level 3 for Development, and the 20 process areas required for the CMMI for Services equivalent, rely exclusively on the full suite of CENTRE Modules. ITG has further developed statistically managed sub processes for both constellations, but can not validate them for compliance with a Level 4, or a Level 5 appraisal. The CENTRE Projects and Measurements and Analysis modules, when added to the ISO suites above, complete the CMMI compliance system.


ITIL Software Tools

ITG is a leader in the implementation of Best Practices methodologies into everyday business activities. Our commitment in a standards-based Quality Management System is further demonstrated by the Pink Elephant certification of our flagship software CENTRE core modules for ITIL V2 and V3 compliance.


BridgeServer


BridgeServer is a data extraction tool used to organize the exchange of Bridge Server sample information between databases. It provides a graphical user interface to the table structures of the target databases and facilitates the identification of areas containing similar information within two database systems. BridgeServer allows you to define retrieval schemas to select only those portions of each database to read during periodic extractions.

 

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